Trade Show Success

Start Now! Tips to Prepare for Returning to Face-to-Face Events

A presenter giving a live presentation to an audience at a trade show

Are you ready?

Ready to connect in-person and reap the ROI that only comes from face-to-face marketing?

Ready to fire up your live presentations, meetings and exhibits with a new focus on safety and efficiency?

The world is ready.

Ready to say goodbye to virtual events. We see a future for them in hybrid models, but as a substitute for in-person marketing, they often fall flat.

– A new study by the Global Association of the Exhibition Industry finds “Exhibitors have a strong preference for live events—networking in particular—and feel digital events currently don’t provide a good ROI.”

– Glitches, screen fatigue, oversaturation and distractions … this Forbes article spotlights why in person events beat virtual events every time.

With COVID vaccinations and rapid testing ramping up, officials predict a return to a more normal-feeling world by summer/early fall. That may seem like a long way off, but when it comes to planning a great live experience, you’ll want to start now.

Get ready to go live!

Great experiences take time to create, especially since you may want to re-envision your approach. As you prepare for a new, safety-conscious world, here are three things to consider:

1. Plan a Presentation. Social distancing means minimizing close encounters, which means your reps may not be able to spend as much one-on-one time with prospects. A live presentation can ensure your visitors get a full, succinct message. Spacing the audience on squares or seats lets you limit capacity and control distancing, while running presentations back-to-back with a double cast lets people who missed one show return for another.

2. Re-think theme and graphics. It’s a new year and new chance to make a splash. Craft something that will make your return to the live events space shine. Be sure to include an inventory of graphics. Which will need to be replaced or refreshed? These often take the longest to plan, design and get approved, so create a production schedule now.

3. Consider a contingency. Could a hybrid model—a live experience with a complementary website/virtual option—help cover you in case a show is canceled? Plan each in tandem so they work together to help achieve your goals.

We’re ready.

MPG is ready to create experiences that connect in new and exciting ways with a focus on safety. We’ll help you get the most out of your investment when live events come roaring back—and the time to get started is now.

Contact us today. Let’s kick off a better, brighter year together.

Innovating for Safety: Returning to Exhibits and Presentations

Stage at the Together Again Expo

If 2020 has taught us anything, it’s the importance of flexibility and innovation. As Covid-19 continues to challenge marketers, we’re talking with our clients about how they can adapt to safely exhibit and sponsor events at meetings and conventions once again.

The reality is that Covid will be with us for some time. And while digital events have been a great pivot for these early months, we’ve heard and experienced a “pent-up demand for a return to live events.”

Those were the words used by Cathy Breden, CEO of the Center for Event Industry Research, at the Together Again Expo in Orlando as she described the consumer sentiment surveys she’s been reviewing.

“Exhibitors have told us they’ve lost leads and sales opportunities, not having the ability to build brand awareness they’re accustomed to at live events, and a difficult time in maintaining and building the types of relationships with current customers and prospects (that they could face-to-face). And of course many companies launch new products into the world at live events.”

Every business is different. Companies must make the call whether to attend and/or exhibit at conventions and meetings. In many cases, those decisions are driven by things like travel restrictions to and from destinations, as well as quarantine requirements upon return home.

But it can be done. And we are excited about the creativity and commitment to safety shown throughout the industry. When it comes to individual exhibits and presentations, the experts on our team are planning to:

Cut Down on Crowds – Reducing capacity within tradeshow booths is vital, and organizations like the Global Biorisk Advisory Council have issued guidelines to help ensure each person can have 6 feet of space around them at all times. At MPG, we’re reviewing current booth layouts and expectations to determine how best to keep visitor count at the “sweet spot” of reaching as many as possible while maintaining social distancing.

Make Traffic One-Way – MPG has always advocated experiences that have a distinct journey, including a well-defined beginning and end guided by friendly ambassadors who keep things flowing smoothly. Traffic control and pulsing is one of our areas of expertise, and we anticipate utilizing it even more in the coming year.

Design for Distancing – Overt and subtle cues help visitors stay in their own zones. Seats in our presentation theaters will be spaced six feet apart. Furniture can be placed strategically to encourage distancing. And touches like drapes, plants and lighting can help create a warm, welcoming atmosphere.

Go Touchless – At a time when touchscreens, games and other high-touch interactives could help spread disease, live presentations are going to shine. They’re a great way to deliver a complete message and engage your audience safely and succinctly. At the end of the experience, rather than handing out sample bags, consider giving a code visitors can enter digitally to get samples sent to them.

Give Branded Masks and Safety Swag – Our MPG team sees this as an opportunity for our clients to transform their visitors into walking advertisements.

Dividers, Partitions and Shields, Oh My! – In areas where people will be in close contact, we’ll use transparent partitions to provide extra barriers. We also are considering a transparent panel between our presenters and audiences.

Re-imagine Panels and Presentations – Space chairs and podiums six feet apart. Instead of a shared mic, use individual mics or a boom. Participants should wear masks unless they’re speaking. And instead of a large panel, consider pre-recording the conversation on a platform like Zoom, then playing it back live.

Sanitize and Sanitize Again – While each venue should have services and guidelines for disinfecting surfaces and air, plan and stock up for your own cleaning protocols as well. At MPG, we already know we’ll be disinfecting our presentation theaters after every show. It not only reduces germs, it provides an added sense of confidence that we’re taking care of every detail to help keep visitors safe.

For the time being, these are “the new norms of face-to-face engagements.” But with a few modifications, we can still provide a great experience. To discuss how you can create a safer exhibit at your next convention or meeting, contact us.

Experiential Marketing White Elephants: Turn Challenges Into Gifts With These Tips

Happy holidays from MPG! As the year comes to an end, many of our clients are creating exciting new marketing experiences for 2019. Most projects, however, come with a few white elephants—challenges and line items that no one really enjoys, but everyone has to make the best of.

If that sounds like your next project, check out these tips for transforming some common live marketing white elephants into gifts your audience will love.

Challenge: Old booth or exhibit that generates little traffic

Transformational Tip: Consider adding a live presentation or live demos. Touchscreens and graphics rarely capture or hold attention. But a live person delivering your message creates instant engagement, plus the impression that your space is a “must visit.” Why be static and dull when you can tell a complete story with a personal touch?

Challenge: Highly technical content with lots of jargon

Transformational Tip: Find a theme that allows you to simplify while engaging your audience’s imagination and emotions. If you’re marketing to an audience of subject matter experts, you don’t want to dumb it down. But a layer of storytelling can bring your message to life and make it more memorable.

Challenge: Too much content

Transformational Tip: Spread it out over several mediums. Keeping experiences under five minutes—eight minutes max—keeps people from getting bored. Capture their attention first. Then post content experts nearby, hand out supplemental material, or direct your audience to a website.

Challenge: Too many cooks

Transformational Tip: It’s common to have a lot of stakeholders giving input and approval throughout the creative process. To minimize delays and bottlenecks, create a clear schedule with plenty of time for everyone to weigh in. Then create one point of contact between your internal team and your agencies.

Challenge: Unmotivated team

Transformational Tip: Face-to-face marketing is a specialty. Expecting your sales team to sparkle at a trade show for 8 hours a day may be unrealistic. Professional brand ambassadors, on the other hand, are experts at drawing people in, communicating full messages, and maintaining friendly smiles, even when their feet are killing them.

Do you have a project that could use transforming? Contact us to find out how we can make your message shine.

Interactive Games for Presentations: Make It Memorable By Making It Fun

Interactive games for presentations

Want to make your next presentation memorable? Then get the audience involved. Tactics as simple as questions that require a show of hands can pull people out of passive-listening mode. But if you really want them engaged with your message, then interactive games could be a winning strategy.

High-tech, low-tech, sophisticated or silly, games give your audience a stake in the experience. To find the right one for your presentation, start with a few questions.

What’s my tone? If your topic is light and your audience is up for a good time, you can be humorous—even zany. Ask yourself how far you can push before it feels like “too much.” Even with a serious subject, games are still a viable option. Go for something like audience polling, and keep the approach more buttoned-up.

What’s my objective? Want to drive home a key message? Try a game that includes trivia or call and response. If you want to collect information from your audience or gauge their knowledge, then surveys or polls are a good bet. And if you just want to infuse a little fun, then go for something that gets them out of their seats, competing, and smiling.

What’s my budget? Audience response systems, touchscreens and other high-tech game interfaces are impressive if you can afford them. If not, there are plenty of options that cost little to nothing.

Once you know your goals and parameters, you’re ready to get gaming. Here are some of MPG’s top interactive games for presentations.

Classic Games – For Crest and Oral-B each year, we’re tasked with engaging people as they wait to get into our convention booth. Our objective is to help pass the time, prep them for what’s coming, and reinforce some key product messages. Dental professionals like to have fun, so we’ve done versions of Family Feud, Pictionary and even “hangman” with a Crest + Oral-B twist.

Classic games are great because nearly everyone is familiar with them. So you spend less time explaining and more time having fun.

A few tips:

– Most classic games can be adapted to fit your presentation theme. Choose one based on how it engages the audience, then tweak the name, visuals and other elements.

– Most classic games require audience members to answer questions in order to score or advance. So they’re great for driving home key messages and providing jump-off points for deeper dives.

– Some classic game templates are available in Powerpoint, or they’re easy to create. For a game as simple as tic tac toe, all you need is a dry erase board.

Audience Response:  These work well in more structured presentations. And with a range of technologies and costs, it’s not hard to find one that fits your budget. You can take polls or ask the audience survey questions. You can even get segments of the audience competing against each-other. Challenge yourself to be creative and make it fun.

Interactive games for presentations

Low-Tech, High-Impact: No money for bells and whistles? These games require little more than a good presenter and a willing audience.

– Elimination: Have everyone in the audience stand, then ask segments to sit based on criteria such as years in their profession. The last people standing should represent an achievement or point of view that your presenter can elaborate on or celebrate.

– Word of the Day: Audience members vote, by show of hands or applause, on a word or phrase that the presenter must weave into his or her remarks.

– Call and Response: Whenever the presenter says a certain word or phrase, the audience must respond with their own phrase and/or action.

– Singalong: Re-write the lyrics to a popular song, put it onscreen, then invite the audience to help sing it. For extra fun, add some choreography.

Not sure whether a game is the right approach for your next presentation? Chat with MPG. We’ll craft a strategy guaranteed to connect with your audience, then execute with excellence.

 

 

Get Inspired at Your Next Tradeshow

Get tradeshow inspiration by walking the floor at your next trade show

At every trade show we attend, we take time out to walk the floor with our clients and check out what their rivals are up to.

Of course it’s important to keep up with the competition, but that’s not the main reason we spend so much time studying the work of others. We make sure to see everything on the show floor, even—and especially—booths for companies that have nothing to do with our clients’ products or services. Because the best ideas are sometimes found in the most unlikely places.

Inspiration is everywhere if you look with the right eyes. Here’s how to find ideas as you wander the aisles at your next trade show.

Notice what catches your eye.

A good booth captures your attention from a distance. Good branding at a good height is essential, but what else makes you want to approach and enter? Observe the use of color and lighting, the way various architectural pieces are configured. Are there any concepts you could incorporate into your next booth?

Look for great storytelling.

Perhaps it’s a fun theme, or an appeal to the visitor’s emotions. Or maybe it’s a great flow that takes people on a journey through the benefits of a product. Exhibitors vary in their sensitivity to letting other exhibitors tour their booths, so you might not be able to view presentations and other storytelling pieces in-depth, but you can often see a lot from the aisle. You’re not looking to steal an idea outright, you’re learning techniques for telling your own stories in more compelling ways.

Study how other exhibitors engage crowds and individuals.

Is there a pre-set flow? Do they have brand ambassadors actively welcoming people into the space? Are there live presentations and demos? What elements of the experience are people interacting with, and which pieces are sitting untouched? Find the booths that are packed and see if you can discover their special sauce. Then build on those ideas to whip up your own winning recipe.

Watch what they’re wearing.

If you suspect your team needs a more cohesive, snappy look, then check out what other exhibitors are doing to put their best folks forward. From matching polos and blazers to themed costumes, you’re sure to find lots of options to repurpose.

Take names.

If there’s a virtual reality game you love, or a presentation that’s especially well done, don’t be shy about asking after the agency/vendor that created it. Assuming the exhibitor isn’t a direct competitor, they will probably be happy to share, and you can explore bringing a bit of that magic to your next exhibiting opportunity.

Want more inspiration for your next trade show exhibit? Then give our team at MPG a call.

Booth Envy – Is It Time for a New Tradeshow Exhibit?

MPG and IGE Group created this stunning new booth to replace an older property for P&G's Home Away from Home at the BlogHer convention.

MPG and IGE created this stunning new booth to replace an older property for P&G’s Home Away from Home at BlogHer.

If you’ve been exhibiting at trade shows for any length of time, then you know the feeling: There, across the show floor, is a gorgeous new booth. Its elegant design, engaging presentations and drool-worthy technology make your exhibit look shabby and outdated in comparison.

At least, that’s how it feels to you. With a few updates, your current trade show booth might have some life left in it. Or, your hunch that it’s time to build something new could be correct. Here are 5 ways to tell.

1.       You’ve outgrown your current booth.

Perhaps your business has expanded, giving you more products or brands to showcase. Or maybe attendance has boomed at the trade shows where you exhibit. If space makes it impossible for you to accomplish what you need and want to do, or if your booth is so crowded that it creates a less-than-stellar guest experience, then consider getting something new. While bigger is better, it’s still a good idea to have your designer create a modular strategy so you can scale down at smaller shows.

2.       The wear and tear is impossible to hide.

Every trade show exhibit will eventually show its age. And occasionally, as with one of our clients whose booth was damaged in Super Storm Sandy, stuff happens that’s beyond your control. If you’re no longer able to cover the scratches and scuffs, it’s time to put that old exhibit out to pasture.

3.       Your current booth is too expensive to ship and assemble.

Trade show displays made of older, heavier materials can be more costly to ship and put together. If you exhibit at a lot of shows, it might be worth making the up-front investment in something that will be lighter and easier to haul around. Sometimes, the money to design and build a new booth can be taken from a budget separate from the one that covers the expenses of individual shows.

4.       You’re being outpaced by your competitors.

Everyone needs to put their best foot forward at a trade show, and for some brands and companies, it’s vital to look like a leader. The size of your booth, the quality of the design, the general impression it makes on the show floor speak volumes to attendees before they ever set foot in your space. If you really do appear smaller and shabbier than the competition, it might be time to step up your game and leave them with booth envy.

5.       You need more flexibility.

Your trade show exhibit was created around a certain set of activities, but now you want to shake things up and try something new. If your current design makes this all but impossible, then look into something that gives you more options. A good designer can help craft a space that allows you to evolve year after year.

Want to see what one of our clients did to combat booth envy? Check out what MPG and IGE did for Crest + Oral-B.

The new Crest + Oral-B Experience debuted at the American Dental Association convention in New Orleans, and it’s getting rave reviews!

Exhibitors: Avoid These 5 Common Trade Show Mistakes

Image courtesy of imagerymajestic / FreeDigitalPhotos.net

Image courtesy of imagerymajestic / FreeDigitalPhotos.net

A new trade show exhibit can be a huge investment. The last thing you want is an oversight that could create a less-than-WOW experience for your guests, or stand in the way of ROI.

We’ve seen a lot of successes when it comes to trade show experience design. We’ve also navigated our share of challenges. If you’re considering a new trade show exhibit, then plan to avoid these 5 common mistakes.

1. Not reserving enough space — Sometimes you need to lock in booth space before you have a firm exhibit design and strategy. And space can be a tempting area for cost-cutting. But we have worked too many shows where the booth felt cramped and our clients weren’t able to execute new activities as well as they’d like, simply due to lack of space. And trade shows often have strict rules about experiences spilling into the aisles. When in doubt, go bigger. That extra 10 feet will pay you back in flexibility and a better guest experience.

2. Unclear agency brief — The brief is our Bible, so give it extra attention. Provide clear objectives and criteria for success. Lay out messaging musts. Clearly delineate the roles of any partner agencies. Let us know what assets exist and who’s responsible for providing them. Don’t be afraid to ask your agency for help with the brief. A good brief is vital to creating an outstanding, on-equity experience with maximum efficiency.

3. Not staffing with your A-team — A beautiful trade show booth is just a hollow shell if the people inside it stand like lumps, waiting for attendees to come to them. Even if you’ve hired a company like Moening Presentation Group to craft an amazing experience using professional talent, it all falls flat if your company reps aren’t ready to step up, engage, and close the deal. Trade shows require a special kind of personality and stamina, so be choosy with your internal staff. Or follow the lead of some of our biggest clients and hire professional sales hosts.

4. Not following up on leads — We see this too often: An outstanding experience brings tons of qualified leads to the booth, then those leads languish on a spreadsheet, in someone’s email, or—worse—in a booth crate. Building and creating new relationships is a trade show exhibit’s raison d’etre, so keep up the momentum and reach out to visitors who’ve shown they’re open to hearing from you. Good lead-management programs can help. Or simply assign someone to filter and distribute leads after each show. Then, make sure your team is committed to the all-important follow-through!

5. Not documenting the experience — A video recap is a must-have in your measurement arsenal. It’s all about capturing the excitement for leadership and other stakeholders who couldn’t attend the trade show. Showcase all major aspects of the booth experience, and be sure to interview attendees for raves. Weave in the results you’ve measured to demonstrate ROI, and you’ve got a powerful sales tool that can help ensure your trade show marketing program continues.

MPG followers, what are some common trade show mistakes you’ve encountered?

How to Work a Trade Show: 6 Musts for Successful Exhibiting

MPG’s trade show work has given us a lot of insight into what works, what doesn’t, and what companies are doing to keep their trade show exhibits fresh.  In our next few posts, we’ll be exploring some trade show best practices and offering ideas for successful trade show marketing.

A friendly professional host can draw people to your trade show booth and help engage them.

You’ve got a beautiful trade show exhibit with a great mix of activities that bring your brand promise to life. Now it’s up to you to bring in the leads. Here are some tips for getting people in your booth, then making the most of the relationships you build there.

  1. Get Your Team on Board: Hold a pre-show briefing to detail what will be happening in the booth. Preview all activities so team members know what to expect, and make sure all are on the same page with your key messages. We like to do one comprehensive meeting the day before a show opens, then a smaller “check-in” meeting each morning before the crowds arrive.
  2. Prepare ‘Em for the Spotlight: Your people are the face of your company, of course, but trade show days can be long and tiring. You never know when a VIP could catch someone letting down his or her guard. So lay some ground rules to help ensure your team is at its best. For example: No texting, checking email or playing on smart phones, no eating or chewing gum in the booth, and make sure all attendees are greeted with a smile. Designating an out-of-view spot to decompress and staggering lunches and breaks will help keep everyone fresh and on their toes.
  3. Use Professional Hosts and Crowd Gatherers: Marketing at trade shows is a special skill. You may have great company reps but drawing people into your booth might not be their strongest suit. Plus, when things get busy you want your best people closing sales. Professional hosts and crowd gatherers are engaging, approachable and expert at bringing a steady flow of attendees to your booth. A company like Moening Presentation Group can help you hire hosts whose look and demeanor best represent your brand.
  4. Pre-Qualify Attendees: Hundreds of people can go through a trade show booth every day, but not all are what you might consider prime prospects. Some are looking for swag, some are just browsing, and some are family members of attendees. You’ll want a plan to target those who are truly interested in your offerings and prepared to either buy or recommend. Your professional hosts and crowd gatherers offer a great low-tech way to find and send high-interest attendees to your reps. Or you can go high-tech with a digital pre-marketing campaign. Learn more about that here.
  5. Designate an Answer Expert – Arm everyone in your booth with basic talking points so they can handle most attendee questions, but have on-hand one or two super-knowledgeable brand ambassadors or thought leaders to take in-depth queries. Make sure booth personnel know where these folks are at all times. If your go-to person has stepped away, let the attendee know he or she will follow up as soon as possible.
  6. Turn Leads into Relationships –Today’s trade shows are more than a way to showcase your products and services, they’re openers to ongoing relationships. So make sure you’ve put a system in place to keep communicating.  If your marketing strategy includes social media, then encouraging Facebook likes is a great way to start. Even better is a program that collects attendees’ contact information and allows them to opt in for further conversations with your team.  If you’re curious about how this could work for you, contact us and we’ll fill you in on our suite of solutions.

Successful Trade Show Tips – Be Your Company’s Convention Superstar

Whether you’re just starting to exhibit at trade shows or you’re looking to reinvigorate your existing program, we’ve identified some “must haves” for trade show success. Check out these trade show tips, and let us know if you have any to add!

Let people connect with people at your trade show booth

This interactive presentation for IAMS allowed attendees to connect with a personable and professional brand representative in a booth that provided a welcoming “wow.”

Bring in the experts. It can be tempting to DIY, especially for a smaller trade show exhibit (and you’re probably thinking, “of course, a company that specializes in trade show marketing is going to encourage me to buy their services”). But professional designers and producers will bring the level of quality you need to be competitive—in fact, they could save you money by doing things right the first time. They’ll troubleshoot areas you probably haven’t considered, help with hidden costs and free you up to focus on your attendees.

Let people connect with people. The point of a trade show is bringing people together.  Technology can be powerful, but don’t overdo it at your booth; attendees can interact with touchscreens at the supermarket on any given weekday. Instead, take advantage of the face-to-face nature of tradeshows and create opportunities for them to engage with human beings.

Staff strategically. Make sure everyone represents  your brand with excellence. Choose only your best, most personable sales reps and thought leaders. Then back them up with professional hosts and presenters who can draw people to the booth and make them feel like VIPs.

See tradeshows as part of the conversation. These days, trade show exhibits aren’t on-off, once-a-year things. They’re a chance to start and continue conversations and relationships. Reach out to attendees before the show and invite them to visit you. Collect their data and track their interests while they’re at your booth. Then follow up and keep them engaged until the next time you meet. MPG is using event digital marketing to help clients do just that.

Be a spy. Make sure to get away from your booth for a little reconnaissance. Check out what your competitors are doing. Look for inspiration from other exhibitors: How are they engaging attendees? Is there anything you could take and make your own? Include your agency and designer in this exercise; it’s never too early to start planning for the next show!

Track ROI. With budgets getting leaner, it’s vital to demonstrate how marketing at trade shows benefits your company’s bottom line. Decide what trade show success means for you—is it number of visitors? Actual sales? Qualified leads? Whatever the benchmarks, track them and follow up. Also, consider investing in a good “sizzle” video to communicate the excitement to higher-ups who couldn’t attend.