Trade show booth design

Innovating for Safety: Returning to Exhibits and Presentations

Stage at the Together Again Expo

If 2020 has taught us anything, it’s the importance of flexibility and innovation. As Covid-19 continues to challenge marketers, we’re talking with our clients about how they can adapt to safely exhibit and sponsor events at meetings and conventions once again.

The reality is that Covid will be with us for some time. And while digital events have been a great pivot for these early months, we’ve heard and experienced a “pent-up demand for a return to live events.”

Those were the words used by Cathy Breden, CEO of the Center for Event Industry Research, at the Together Again Expo in Orlando as she described the consumer sentiment surveys she’s been reviewing.

“Exhibitors have told us they’ve lost leads and sales opportunities, not having the ability to build brand awareness they’re accustomed to at live events, and a difficult time in maintaining and building the types of relationships with current customers and prospects (that they could face-to-face). And of course many companies launch new products into the world at live events.”

Every business is different. Companies must make the call whether to attend and/or exhibit at conventions and meetings. In many cases, those decisions are driven by things like travel restrictions to and from destinations, as well as quarantine requirements upon return home.

But it can be done. And we are excited about the creativity and commitment to safety shown throughout the industry. When it comes to individual exhibits and presentations, the experts on our team are planning to:

Cut Down on Crowds – Reducing capacity within tradeshow booths is vital, and organizations like the Global Biorisk Advisory Council have issued guidelines to help ensure each person can have 6 feet of space around them at all times. At MPG, we’re reviewing current booth layouts and expectations to determine how best to keep visitor count at the “sweet spot” of reaching as many as possible while maintaining social distancing.

Make Traffic One-Way – MPG has always advocated experiences that have a distinct journey, including a well-defined beginning and end guided by friendly ambassadors who keep things flowing smoothly. Traffic control and pulsing is one of our areas of expertise, and we anticipate utilizing it even more in the coming year.

Design for Distancing – Overt and subtle cues help visitors stay in their own zones. Seats in our presentation theaters will be spaced six feet apart. Furniture can be placed strategically to encourage distancing. And touches like drapes, plants and lighting can help create a warm, welcoming atmosphere.

Go Touchless – At a time when touchscreens, games and other high-touch interactives could help spread disease, live presentations are going to shine. They’re a great way to deliver a complete message and engage your audience safely and succinctly. At the end of the experience, rather than handing out sample bags, consider giving a code visitors can enter digitally to get samples sent to them.

Give Branded Masks and Safety Swag – Our MPG team sees this as an opportunity for our clients to transform their visitors into walking advertisements.

Dividers, Partitions and Shields, Oh My! – In areas where people will be in close contact, we’ll use transparent partitions to provide extra barriers. We also are considering a transparent panel between our presenters and audiences.

Re-imagine Panels and Presentations – Space chairs and podiums six feet apart. Instead of a shared mic, use individual mics or a boom. Participants should wear masks unless they’re speaking. And instead of a large panel, consider pre-recording the conversation on a platform like Zoom, then playing it back live.

Sanitize and Sanitize Again – While each venue should have services and guidelines for disinfecting surfaces and air, plan and stock up for your own cleaning protocols as well. At MPG, we already know we’ll be disinfecting our presentation theaters after every show. It not only reduces germs, it provides an added sense of confidence that we’re taking care of every detail to help keep visitors safe.

For the time being, these are “the new norms of face-to-face engagements.” But with a few modifications, we can still provide a great experience. To discuss how you can create a safer exhibit at your next convention or meeting, contact us.

Trade Show Booth Design Tips: Floorplan First!

You’re investing in a new tradeshow booth, and it has to look stunning, drawing visitors from across a crowded room. It has to tell a story about your brand, products and services. It also has to make relationship building easy. After all, face-to-face marketing is the #1 reason to exhibit at trade shows, right?

Designing a new trade show exhibit can be exciting. But before you look at cool finishes and technologies, you should accomplish one important task that might not feel as fun: You have to get the floorplan right.

It isn’t glamorous. It can be time-consuming. But the payoff is a booth that delivers on your investment by really working for you.

It’s about storytelling. The floorplan lets you plot out how you want visitors to experience your content. Think about building their knowledge and interest as they make their way through your space.

It’s about flow. Design your space so people can move comfortably through it. Avoid bottlenecks, and eliminate confusion with clear entrances and exits. Ensure that gathering areas are big enough to handle peak capacity. Pro tip: Tape out the floorplan in a large room, and physically experience it to see how it feels and find unexpected traffic snarls.

It’s about creating a great experience for your audience. When visitors are comfortable, when they can tell an experience has been well thought-out, they feel taken care of.

It’s about setting your team up for success. Decide how you want your reps to interact with guests, then create spaces that facilitate. If you’re selling, for example, your floorplan might place your team at the end, after guests have had an opportunity to learn about your innovations. Or you might place huddle spaces strategically throughout the booth for one-on-one conversations.

It’s the foundation of a beautiful design. Stunning shapes, impressive tech, beautiful materials… all these will be layered onto of a core experience that can be enabled and enhanced by your designers’ creativity.

At MPG, we tell clients the floorplan is often the hardest part of the process. Once we get it right, our designers are free to work their magic, while we can be confident the final product will not only look amazing, but successfully deliver on our client’s objectives.

To learn more about how MPG can help design your next trade show booth, contact us today.

Booth Envy – Is It Time for a New Tradeshow Exhibit?

MPG and IGE Group created this stunning new booth to replace an older property for P&G's Home Away from Home at the BlogHer convention.

MPG and IGE created this stunning new booth to replace an older property for P&G’s Home Away from Home at BlogHer.

If you’ve been exhibiting at trade shows for any length of time, then you know the feeling: There, across the show floor, is a gorgeous new booth. Its elegant design, engaging presentations and drool-worthy technology make your exhibit look shabby and outdated in comparison.

At least, that’s how it feels to you. With a few updates, your current trade show booth might have some life left in it. Or, your hunch that it’s time to build something new could be correct. Here are 5 ways to tell.

1.       You’ve outgrown your current booth.

Perhaps your business has expanded, giving you more products or brands to showcase. Or maybe attendance has boomed at the trade shows where you exhibit. If space makes it impossible for you to accomplish what you need and want to do, or if your booth is so crowded that it creates a less-than-stellar guest experience, then consider getting something new. While bigger is better, it’s still a good idea to have your designer create a modular strategy so you can scale down at smaller shows.

2.       The wear and tear is impossible to hide.

Every trade show exhibit will eventually show its age. And occasionally, as with one of our clients whose booth was damaged in Super Storm Sandy, stuff happens that’s beyond your control. If you’re no longer able to cover the scratches and scuffs, it’s time to put that old exhibit out to pasture.

3.       Your current booth is too expensive to ship and assemble.

Trade show displays made of older, heavier materials can be more costly to ship and put together. If you exhibit at a lot of shows, it might be worth making the up-front investment in something that will be lighter and easier to haul around. Sometimes, the money to design and build a new booth can be taken from a budget separate from the one that covers the expenses of individual shows.

4.       You’re being outpaced by your competitors.

Everyone needs to put their best foot forward at a trade show, and for some brands and companies, it’s vital to look like a leader. The size of your booth, the quality of the design, the general impression it makes on the show floor speak volumes to attendees before they ever set foot in your space. If you really do appear smaller and shabbier than the competition, it might be time to step up your game and leave them with booth envy.

5.       You need more flexibility.

Your trade show exhibit was created around a certain set of activities, but now you want to shake things up and try something new. If your current design makes this all but impossible, then look into something that gives you more options. A good designer can help craft a space that allows you to evolve year after year.

Want to see what one of our clients did to combat booth envy? Check out what MPG and IGE did for Crest + Oral-B.

The new Crest + Oral-B Experience debuted at the American Dental Association convention in New Orleans, and it’s getting rave reviews!

Exhibitors: Avoid These 5 Common Trade Show Mistakes

Image courtesy of imagerymajestic / FreeDigitalPhotos.net

Image courtesy of imagerymajestic / FreeDigitalPhotos.net

A new trade show exhibit can be a huge investment. The last thing you want is an oversight that could create a less-than-WOW experience for your guests, or stand in the way of ROI.

We’ve seen a lot of successes when it comes to trade show experience design. We’ve also navigated our share of challenges. If you’re considering a new trade show exhibit, then plan to avoid these 5 common mistakes.

1. Not reserving enough space — Sometimes you need to lock in booth space before you have a firm exhibit design and strategy. And space can be a tempting area for cost-cutting. But we have worked too many shows where the booth felt cramped and our clients weren’t able to execute new activities as well as they’d like, simply due to lack of space. And trade shows often have strict rules about experiences spilling into the aisles. When in doubt, go bigger. That extra 10 feet will pay you back in flexibility and a better guest experience.

2. Unclear agency brief — The brief is our Bible, so give it extra attention. Provide clear objectives and criteria for success. Lay out messaging musts. Clearly delineate the roles of any partner agencies. Let us know what assets exist and who’s responsible for providing them. Don’t be afraid to ask your agency for help with the brief. A good brief is vital to creating an outstanding, on-equity experience with maximum efficiency.

3. Not staffing with your A-team — A beautiful trade show booth is just a hollow shell if the people inside it stand like lumps, waiting for attendees to come to them. Even if you’ve hired a company like Moening Presentation Group to craft an amazing experience using professional talent, it all falls flat if your company reps aren’t ready to step up, engage, and close the deal. Trade shows require a special kind of personality and stamina, so be choosy with your internal staff. Or follow the lead of some of our biggest clients and hire professional sales hosts.

4. Not following up on leads — We see this too often: An outstanding experience brings tons of qualified leads to the booth, then those leads languish on a spreadsheet, in someone’s email, or—worse—in a booth crate. Building and creating new relationships is a trade show exhibit’s raison d’etre, so keep up the momentum and reach out to visitors who’ve shown they’re open to hearing from you. Good lead-management programs can help. Or simply assign someone to filter and distribute leads after each show. Then, make sure your team is committed to the all-important follow-through!

5. Not documenting the experience — A video recap is a must-have in your measurement arsenal. It’s all about capturing the excitement for leadership and other stakeholders who couldn’t attend the trade show. Showcase all major aspects of the booth experience, and be sure to interview attendees for raves. Weave in the results you’ve measured to demonstrate ROI, and you’ve got a powerful sales tool that can help ensure your trade show marketing program continues.

MPG followers, what are some common trade show mistakes you’ve encountered?

Trade Show Booth Tips: Exhibits That Go Beyond Expectations

Your trade show booth is your company’s home and identity when you’re on the road. It’s how prospective customers experience your brand and, depending on the show and the size of your booth, it’s no small investment. So you want to make sure your trade show booth does all it can do for you. Here are some tips for creating displays that leave a lasting impression.

Good trade show booth design brings a company’s brand promise to life, while cutting through the clutter of a busy show floor.

Invest in good design. “A brand experience is the promise of the brand on the show floor; it has to look like you,” says Gino Pellegrini, President of InterGlobal Exhibits. “Having a good designer on board really makes a difference. Anybody can cram in your programming needs and slap on your brand colors. But a great trade show booth needs a soul.”

A good designer also will make sure your trade show exhibit communicates quality in the details. Lighting, fabrication, and reproduction of graphics—it’s easy to assume attendees won’t notice, but they do. “Sometimes companies want to have lots of structure, instead of going more simple and focusing the budget to make less with more quality,” Pellegrini says. “Level of detail is important.”

Make it easy to find. Trade show real estate is like all real estate—location is key. Study the floor plan and think about traffic flow. Which spots give your booth the best visibility? It’s worth spending a little more to make sure your booth is seen. Take a look at your signage as well. Too often, we see booths with graphics that are too low or don’t prominently feature a company’s name and/or logo. You want attendees to be able to pick you out immediately when they scan the busy show floor. If it fits your branding and overall booth design, then raise those banners high!

Fill it with engaging activities. We’ve seen too many trade show booths, big and small, that feature little more than signage and a counter behind which stand bored-looking sales staff. There’s really no excuse for that considering all of the options available these days. Hire an engaging professional to conduct can’t-miss product demos. Give an interactive live presentation—these work well in big or small spaces. Video backup will help provide visual interest while a professional presenter engages and educates the crowd. Check out our 6 presentation ideas for your next trade show.

If it fits your branding and message, then create opportunities for attendees to have fun and make a little noise.

Make it an event. An empty booth evoking the sound of crickets or one filled with people who are laughing, cheering and actively engaged: which would you visit? Crowds are drawn to crowds, and attendees naturally follow the sounds of others having a great time. Hire professional hosts to invite people into your booth. Then incorporate ways to make a little noise: Have people shout out a key buzzword. Have a competition that gets people fired up and cheering. Weave a camera crew into the experience to create the appearance that you’re making news.

Get the word out. Wouldn’t it be great if people came to the trade show ready to seek you out? You can let prime prospects know about your booth though pre-marketing efforts that put you on their must-visit list and help continue your relationship after the show ends. If the trade show you’re attending allows it, get the attendee list and send a pre-mailer inviting them to a personalized URL. There, you can tease show specials, offer VIP perks for visiting the booth and allow them to opt-in to receive future communications. Click the link to learn more about Moening Presentation Group’s digital pre-marketing solution for trade shows and events.

For advice on how to make your exhibiting efforts a success overall, check out our most recent post on this topic.

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